This policy describes how Metso collects and processes personal data submitted through metsoequipmentus.com inquiry forms and related sales communications for crushing and screening equipment.
When you request a quote we typically receive your name, work email, phone, company, country or quarry site, and a description of your circuit challenge. Server logs may also record technical data such as IP address and browser type for security and diagnostics.
We use inquiry data to respond to your request, prepare technical recommendations on feed size, CSS and machine class, and — where permitted — share relevant product updates. We do not sell personal data.
Commercial inquiry records are retained for as long as needed to support an active evaluation or warranty discussion, then archived or deleted according to internal retention schedules and applicable law.
You may request access, correction or deletion of personal data associated with your inquiry by contacting us through the contact page.
We apply administrative and technical controls appropriate to B2B inquiry handling. No transmission method is perfectly secure; please avoid sending unnecessary sensitive personal information in free-text fields.